
As per a 2010 business report by Cygnus Business Consulting & Research, the Rs 4.5 million hologram market inIndia is estimated to grow at a CAGR of 15% over five years due to an increasing need for defence against counterfeit products. As per industry estimates, approximately 10% of soft drink and FMCG products, 20% pharmaceuticals and 30% cosmetics sold inIndia are imitations. This has lead corporations to increasingly resort to holograms and premium packaging in a bid to differentiate their offerings from low-cost counterfeit products. In ruralIndia, where literacy is a concern, brands lose the ability to successfully identify themselves. Not only do imitations cause a revenue loss to companies that make huge investments in brand building, but may also have undesirable effects on consumers, besides diminishing their confidence in the original brands. However, this is not the only scenario where rural consumers have a reason to be wary of choosing brands.
Several mainstream big label brands have resorted to deceiving marketing tactics that not only delude the under-literate, but educated as well. How frequently have women in Indiabeen caught prey by branded soaps and fairness creams, the use of which brings nowhere as much beauty as is claimed? For instance,
there has been global furore on airbrushing head shots of leading models and actresses to make them look surreal, take for instance
the Julia Roberts L’oreal commercial that had been banned by the Advertising Standards Authority (ASA) in theUK. Experts suggest that such misguiding ads not only make unrealistic promises but also advocate false practises among youths, harming their physical and psychological health.
In India, how many products that claim to be sugar-free, wholegrain and made from all-natural ingredients really offer these benefits? Most labels and ads for such products are inaccurate, exaggerated or have not been scientifically proven. An instance is the legal advertising brawl between multinationals GlaxoSmithKline Consumer Healthcare India Ltd (GSK) and Heinz India Ltd that broke out a few years ago. GSK brand Horlicks raised doubts over HeinzIndia’s claims that the latter’s Complan brand was higher since it possessed more nutritional value. Heinz had responded to a Horlicks ad which declared that it was more nutritious.
To this day, we continue believing that consuming a certain brand of salt will enable children to have stronger bones and that only one brand of oil is best for those with heart diseases. In the past, certain candy brands were seen bearing the fat-free tag, when they were fully made of sugar. Such a claim is unrelated to the actual health damage the food product could cause, and adversely impact the health of unsuspecting consumers. Similarly, breakfast cereals routinely contain sugar, fructose corn syrup and other additives; yet they are branded as diet foods. In fact, all mass market consumables contain preservatives, which are inherently unwholesome.
Recently, in April 2012, TRAI declared that advertisements claiming call rate as ‘per second’ or ‘per minute’ would be considered misleading if the pulse rate was higher than those units. For instance, it would be misleading to claim half paisa or one-fourth paisa per second if the real rate is 1 paisa per two seconds or 1 paisa per four seconds. These directives came into place after several misleading and ambiguous advertisements for mobile tariff plans were noticed. Telecom operators were also asked to withdraw faulty ads in 30 days from the announcement.
Citing the instance of a healthcare brand claiming ‘complete energy in eight days or money back’ and a DTH brand falsely promising ‘Free Regional Pack for life,’ K V Thomas, Minister of State (Independent Charge) in the Ministry of Consumer Affairs, Food and Public Distribution observed that regulations such as the Drugs and Magic Remedies (Objectionable Advertisements) Act and the Cable Television Network Regulation Act are insufficient to prevent such ads from rolling out. To deal with this problem, he envisaged an inter-ministerial committee. Additionally, the Advertising Standards Council of India commenced a programme to track and control deceptive ads recently. The National Advertising Monitoring Service has been initiated in association with TAM Media Research which will screen all editions of more than 30 newspapers as well as TV channels in a multitude of languages. So the field is set for brands to pursue responsible and articulate communication. With so many controls, whether advertisements targeting rural consumers will begin to conform to the ethics of advertising and not misrepresent products remains to be seen.














